Credit Union National Association, ...

Credit Union National Association, the trade association serving credit unions, has bring forward together this handy manual forward how to get effective action upon your consumer complaint.

The 1985 edition gives tips forward how to write a complaint epistle and suggests procedures to go after to get the action your complaint deserves

What's really valuable about the manual is its listing by means of name of top executives of companies that make consumer cropss or provide consumer services. It also lists state regulation offices established for consumer protection as well as state and local consumer organizations that may be able to help.

"This directory computes you how, when, and to whom you should complain," says Eleanor Anderson, editor of Everybody's Magazine which present it together. "Most companies would raise to keep their customers happy according to resolving complaints.

"But first you have to relate them something's wrong."

The manual will help you take an account of 'em.

COPYRIGHT 1985 AFL-CIO

COPYRIGHT 2004 Gale Group